Tourist FAQ (click any question)

The prices listed are a simple flat rate for a 10-12 hour tour in the vehicle of your choice and all include a professional driver to drive the vehicle for your tour, all gas is included, taxes and other fees, you only pay directly to our vendor/s onsite at the pickup a simple flat fee.

When you make a booking using our system you only pay us a Online Booking Fee, you will be paying the vendor/s in cash preferably in IDR (local currency) or if they will accept it onsite you may try to pay in other currencies such as EURO or USD but normally they will only accept the local Indonesian Currency onsite.  You will be paying only the amounts as outlined in your booking email confirmation, a flat fee for your full day tour.

No, these items are not included, but you may ask or plan with your driver to stop wherever you prefer during your 10-12 hours tour day, you may also bring your own food, drinks and snacks on the tour although you will have to ask your driver if they will allow you to eat or drink in their vehicle, most will allow it with the understanding that you would be responsible for any damages you may cause.

You choose your pickup location during the booking online on our website and when you meet your driver onsite or before your tour you can speak to the vendor if you prefer a different dropoff location.

No problem, just email us via tours@bookbalitours.com with your reservation number so that we can make the adjustments you require but please note the small Online Booking Fee you paid us is non refundable.

No problem, just contact the Vendor (Vehicle + Driver) you were connected with during your booking process (check your email), you can ask them directly to change the pickup time, because they are responsible to work with you directly after the booking is done on our site to make sure you have a great tour day.